I’m a Provider
PArtnering with Bay View
Better Outcomes for Your Patients
Bay View Homecare partners with physicians, hospitals, case managers, discharge planners, sleep centers, and healthcare organizations to simplify the referral process and help patients receive the home medical equipment they need—quickly, accurately, and with exceptional ongoing support.
Getting Started
Step 1
Patient Qualification
This first step helps us confirm that Bay View Homecare can provide the appropriate durable medical equipment and support for your patient.
Use our Referral Checklist to confirm you have all the necessary information.
Step 2
Send The Order
Once qualified, send Bay View Homecare your patient’s prescription, supporting documentation, and any required clinical information using the method that’s most convenient for your office.
Please complete the form below with the requested patient and clinical information.
- ePrescribe (Parachute Health)
- Qualification Form
- Please complete the form above with the requested patient and clinical information.
- By Fax
- Baltimore (410) 665-0875
- Delaware (302) 629-9382
- By Phone
- Baltimore (410) 665-0107
- Delaware (302) 629-0202
Our team reviews every referral promptly and let you know if we need anything else.
Step 3
We Handle the Details
Once your referral is received, Bay View takes it from there.
- Verify insurance eligibility
- Obtain required authorizations
- Review documentation
- Coordinate with your office when needed
- Contact the patient
Step 4
Equipment Delivery & Patient Education
Once approved, we arrange delivery, shipment, or pickup and make sure the patient is ready to use the equipment.
- Professional setup
- Personalized instruction
- Safety and care guidance
- Clear answers to patients questions
Step 5
We Support Your Patient
Our relationship with your patient continues after delivery.
- Follow-up support
- Troubleshooting
- Replacement supplies
- Equipment service
- Therapy and compliance assistance when applicable
Why Providers Choose Bay View Homecare
- Responsive Service
Our experienced team responds quickly to referrals, questions, and patient needs to help reduce delays in care. - Experienced Reimbursement Team
We navigate insurance requirements, prior authorizations, and reimbursement guidelines to simplify the process for your office. - Exceptional Patient Education
We take the time to ensure patients understand their equipment, helping improve confidence, compliance, and outcomes. - Long-Term Partnership
Our commitment extends beyond equipment delivery through continued support, follow-up, and replacement supplies.
Our Referral Promise
When you refer a patient to Bay View Homecare, you can expect:
- Prompt review of every referral
- Clear communication throughout the process
- Insurance verification and authorization assistance
- Professional equipment setup and patient education
- Responsive customer service
- Ongoing patient support after delivery
More Information
Need Help?
Have questions about a referral, documentation, insurance, or equipment? Our Team is here to help.
Provider FAQs
What information is required with a referral?
In most cases, we’ll need a signed prescription, supporting clinical documentation, patient demographics, insurance information, and any documentation required by the patient’s insurance provider. Requirements may vary depending on the type of equipment prescribed.
What happens after I submit a referral?
How quickly will my patient receive their equipment?
Will Bay View contact my patient directly?
Do you verify insurance benefits?
Yes. Our reimbursement specialists verify insurance eligibility, determine coverage, obtain prior authorizations when required, and help patients understand any financial responsibility before equipment is provided.
What if additional documentation is needed?
Do you provide ongoing patient support?
Yes. Our relationship with the patient continues after delivery. We provide troubleshooting, replacement supplies, equipment service, follow-up support, and assistance throughout the patient’s therapy.
Can patients reorder supplies through Bay View?
Yes. Eligible patients can reorder replacement supplies for many products, including CPAP equipment, oxygen supplies, and other eligible DME items based on insurance guidelines and replacement schedules.
Who should I contact if I have questions?
Our dedicated Provider Support Team is available to answer questions about referrals, documentation requirements, insurance coverage, equipment availability, and patient orders. We’re committed to making the referral process as simple and efficient as possible.