I’m a Patient
Welcome to bay view
The Care You Need, Made Easier
Being prescribed home medical equipment feel be overwhelming. Bay View Homecare is here to make it easier. We’ll coordinate with your provider and insurance company, help you get the right equipment, and make sure you know how to use it comfortably and safely.
Getting Started
I am new to Bayview.
Select the option that best describes the home care products you need.
CPAP, BiPAP & Oxygen
Step 1
Your Prescription
Most patients are connected with Bay View Homecare through a physician, hospital, sleep specialist, discharge planner, or other healthcare provider after receiving a prescription for CPAP, BiPAP or Oxygen.
You can also ask your healthcare provider to send your prescription directly to Bay View Homecare. From there, our team will help coordinate the next steps.
Step 2
We Take Care of the Details
Once we receive your order, our team will review everything and help keep the process moving.
- Verify your insurance coverage
- Request any required approvals
- Contact your provider if more information is needed
- Keep you informed about the next steps
Step 3
We Contact You
Once everything is ready, we’ll reach out to review the next steps.
- Confirm your equipment
- Answer your questions
- Arrange pickup, shipping, or delivery
Step 4
We Get You Comfortable
Before you begin, we’ll make sure you understand your equipment and feel ready to use it.
- Setup and fitting
- Safe use instructions
- Cleaning and care
- Helpful tips for everyday use
Step 5
We Stay in Touch
Our support continues after you receive your equipment.
- Troubleshooting
- Replacement supplies
- Equipment questions
- Ongoing support when you need it
Wheelchairs, Scooters, Walkers, etc.
Step 1
Your Prescription
Your physician, therapist, hospital, discharge planner, or other healthcare provider will help determine which mobility aid is medically appropriate for you.
Once it’s ordered, they can send the prescription and any required documentation directly to Bay View Homecare. We’ll review everything and help coordinate the next steps.
Step 2
We Take Care of the Details
Once we receive your order, our team will review everything and help keep the process moving.
- Verify your insurance coverage
- Request any required approvals
- Contact your provider if more information is needed
- Keep you informed about the next steps
Step 3
We Contact You
Once everything is ready, we’ll reach out to review the next steps.
- Confirm your equipment
- Answer your questions
- Arrange pickup, shipping, or delivery
Step 4
We Get You Comfortable
Before you begin, we’ll make sure you understand your equipment and feel ready to use it.
- Setup and fitting
- Safe use instructions
- Cleaning and care
- Helpful tips for everyday use
Step 5
We Stay in Touch
Our support continues after you receive your equipment.
- Troubleshooting
- Replacement supplies
- Equipment questions
- Ongoing support when you need it
Hospital Beds & Home Safety Equipment
Step 1
Your Prescription
Your physician, therapist, hospital, discharge planner, or other healthcare provider can help determine which type of bed & safety equipment you need.
Once it’s ordered, they can send the prescription and any required documentation directly to Bay View Homecare. We’ll review everything and help coordinate the next steps.
Step 2
We Take Care of the Details
Once we receive your order, our team will review everything and help keep the process moving.
- Verify your insurance coverage
- Request any required approvals
- Contact your provider if more information is needed
- Keep you informed about the next steps
Step 3
We Contact You
Once everything is ready, we’ll reach out to review the next steps.
- Confirm your equipment
- Answer your questions
- Arrange pickup, shipping, or delivery
Step 4
We Get You Comfortable
Before you begin, we’ll make sure you understand your equipment and feel ready to use it.
- Setup and fitting
- Safe use instructions
- Cleaning and care
- Helpful tips for everyday use
Step 5
We Stay in Touch
Our support continues after you receive your equipment.
- Troubleshooting
- Replacement supplies
- Equipment questions
- Ongoing support when you need it
What You Should Expect From Bay View
- Personalized Attention
We take the time to understand your needs and work with your provider to find the right equipment for your care and daily life. - Clear, Friendly Communication
You’ll know what’s happening, what comes next, and whether we need anything from you or your provider. - Help with Insurance
Our reimbursement team will explain your coverage, answer your questions, and review expected costs before your equipment is provided. - Confidence at Home
We’ll make sure you understand how to use and care for your equipment so you feel comfortable and prepared at home.
More Information
Need Help?
Whether you need equipment, insurance assistance, or simply have questions, our Patient Care Team is available to assist you.
Patient FAQs
How do I know which equipment is right for me?
What happens after my provider sends a referral?
Once we receive the referral or prescription, our team reviews the information, verifies the next steps and contacts you to coordinate your equipment, setup and any needed paperwork.
Will someone show me how to use my equipment?
Yes. Patient education is an important part of what we do. We help explain how your equipment works, how to use it safely and how to care for it properly.
What if I have trouble using my equipment at home?
Our support does not stop after setup. If you have questions or concerns, Bay View Homecare is here to provide guidance, troubleshooting and follow-up support.
Do you offer mobility equipment?
Yes. Bay View Homecare provides mobility and home medical equipment solutions designed to help patients move more safely and confidently at home.
Can you help me understand insurance or payment options?
Yes. Our team can help explain the process, review available payment information and guide you through the steps needed for your equipment.
How can I get replacement supplies?
If your equipment requires replacement supplies, Bay View Homecare will help you understand what may be needed and explain the steps for requesting new supplies.
Who should I contact if I have questions?
You can contact Bay View Homecare directly. Our team is here to help with equipment questions, support needs, supply requests and next steps in your care.